Frequently Asked Questions
Curious minds, curious paws—here’s everything you might want to know.
What makes Kitty Ventura products different?
We design from the ground up in our London studio, blending art, culture, and feline movement into every piece. Our gear is small-batch, rigorously tested, and crafted with materials chosen for style, comfort, and durability. No mass-market fluff—just thoughtful design for cats who live curiously.
Learn more about our ethos, process, and feline muse on our About Us pages.
What is a Cat Rider?
The Cat Rider lets your cat securely perch on your shoulder, anchored by adjustable Velcro straps around your torso. Integrated grip bars and a textured surface give claws a firm hold while protecting your clothes. The ergonomic frame redistributes weight for comfortable carrying. A built-in leash ring keeps your cat securely attached to you and your hands free when kitty is riding or roaming.
How does Kitty Ventura’s universal-fit coat work?
Thanks to 5 cm of give at the neck and 7 cm at the midsection via hidden Velcro tabs, this inclusive sizing system contours effortlessly to most urban cats—zero tape measure needed.
Why are Kitty Ventura’s coats modular?
Hidden Velcro secures two detachable panels—front and back—so you can peel off a soiled section and snap on a fresh one in seconds. Mix and match panels in new fabrics, colours or prints for an effortless, custom style reboot.
Can I walk my cat with Kitty Ventura gear?
Absolutely. Many of our accessories are designed for urban exploration—whether it’s a courtyard saunter or a full-on pavement prowl. Our coats and Cat Riders balance movement, safety, and style, supporting confident strides and curious detours. Every cat’s comfort level is different, so we recommend slow introductions and supervised strolls. Think of it as a walking tour—with whiskers.
For tips on training, gear pairings, and feline-friendly routes, explore our "How to walk You Cat" blog series or see Dali in action on his Adventures.
How do I care for Kitty Ventura Cat Products?
Most items, like Cat Riders are spot-cleanable with a damp cloth and mild soap. For coats and clothing, we recommend a cool 30°C wash and air drying—no tumble dryers, please. Care instructions are detailed on product pages, but if you’re unsure, drop us a line and we’ll be happy to advise.
Do you ship internationally?
Not at the moment. We currently ship within the UK only. If you're outside the UK and interested in Kitty Ventura, let us know—we’re exploring future options.
What’s your return policy?
We accept returns on unused items within 14 days of delivery. If something’s not quite right, let us know—we want both you and your cat to be thrilled. Full details are available on our Returns page.
Who is Dalí?
Dalí is our feline founder, muse and occasional troublemaker. His urban adventures inspire our designs, our stories and our creative spirit. You can follow his escapades in our Paws for Joy.